Friday, October 3, 2008

With the postal service, NO means YES

Actual email to YamaLink WRF customer who asked for "no signature delivery" because she'd be at work; she was sent an Express package instead of the usual priority mail. No problemo, we told her, we'll triple check and make sure the USPS delivers it quickly and without a signature. Um, here is our email to her moments ago - almost apologizing yet somewhat peeved at the mail folk - when we read online that, well, you'll get the picture.....

I check "no signature required" and told the postal clerk "no signature" and she told me "it won't require a signature" and I (I'm running out of breath) write "no signature required" on the outside. Having said that, I see they left a notice at your home for a signature.

Did they actually require a signature after all that????

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